Refund policy

We want you to love your Rednex Rebellion gear. If something isn't quite right, eligible items may be returned or exchanged within 30 days of delivery.

To qualify for a return or exchange:

Customers are responsible for return shipping costs unless the item received was incorrect, damaged or defective.

Original shipping charges are non-refundable.

Once your return has been received and inspected, approved refunds will be issued to the original method of payment. Please allow several business days for your financial institution to process the refund.

Need a different size? We're happy to help when inventory is available.

Because our inventory can change quickly, we cannot guarantee that your requested replacement size or item will still be available when your return arrives. If it is unavailable, we can issue a refund instead.

Clearance items, gift cards and products specifically marked Final Sale cannot be returned or exchanged.

For hygiene reasons, certain items may also be final sale where indicated on the product page.

If we made a mistake or your item arrives damaged or defective, please contact us as soon as possible after receiving your order.

Include your order number and photos of the item so we can make it right.

Rednex Rebellion ships orders from Northwestern Ontario, Canada.

Orders are typically processed within 2–5 business days.

During new releases, sales, holidays or other high-volume periods, processing may take a little longer. We appreciate your patience while we get your order packed and on its way.

Processing time is separate from the shipping time provided by the carrier.

Shipping rates are calculated at checkout based on your order and shipping destination.

Any estimated delivery dates provided at checkout are estimates only and are not guaranteed by Rednex Rebellion.

When tracking is available, you'll receive tracking information once your order has been prepared for shipment.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error, contact us as soon as possible. We will do our best to update the address if the order has not yet shipped.

Once an order has been transferred to the shipping carrier, we cannot guarantee that the address can be changed.

Additional shipping costs resulting from an incorrect or incomplete address may be the responsibility of the customer.

Once an order has been transferred to the shipping carrier, delivery timelines and transportation are outside of our direct control.

If your tracking information shows an unusual delay or your package appears to be lost, please contact us and we will do our best to assist you with the carrier's claim or investigation process.

Rednex Rebellion is not responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen.

We start preparing orders as quickly as possible.

If you need to change or cancel an order, contact us as soon as possible after placing it. We will do our best to accommodate your request, but changes or cancellations cannot be guaranteed once an order has entered processing or has been shipped.

Once an order has shipped, it must follow our regular Returns & Exchanges Policy.

All products are subject to availability.

Occasionally, an item may become unavailable after an order has been placed due to an inventory discrepancy or other circumstances. If we're unable to fulfill part or all of your order, we'll contact you and issue a refund for the unavailable item.

We do our best to photograph and display our products as accurately as possible.

Colours may appear slightly different depending on your device, screen settings, lighting and the natural variations between garments or production batches.

Minor variations in colour, placement, texture or finish are not necessarily considered defects.

Sizing may vary between garment styles, manufacturers and collections. We recommend reviewing the available sizing information before ordering.

If you're between sizes or aren't sure what to order, feel free to contact us before purchasing and we'll do our best to help.

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